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Articles on:For Neutrals
Everyday tasks you will perform as a Neutral.

Categories

  • Getting Started
  • For Case Managers
  • For Neutrals
  • For Parties
  • Video Conferencing
  • Emails, Passwords, Security & Billing
  • For Account Administrators
  • FAQs
Responding to a Query
  • How to respond to a Neutral Query
    How to respond to a Neutral Query Navigate to the section that best describes what task you need to perform. Opening the Query Response Dialogue and Query Letter Accepting a Query Uploading Additional Documents to an Accepted Query Declining a Query Modifying a response to a Query Opening the Query Response Dialogue and Query Letter You would have received a query letter in yourPopular
  • How to download your Query Letter
    The document previewer may sometimes encounter loading issues due to various factors, including document size, file type, and internet speed. In such cases, it is recommended to download the document and view it offline. Downloading your Query Letter Navigate to the query screen where your letter is located. 2. This will download the file to your PC. In Google Chrome, you will find the dFew readers
Editing your Neutral Profile
  • How to edit your profile details and update your bio
    Your Alternative Dispute Resolution (ADR) Organisation will have a public page that displays your external profile. This will contain specific fields only the public can see during a general search. Your ADR Organisation will have marked particular fields on your profile to be viewable to the public and editable by you. This guide will help you understand how to edit those fields, except your email address. If you would like to change your email address, please follow the guide "How to chanPopular
  • How to upload your profile photo
    Your Alternative Dispute Resolution (ADR) Organisation will have a public page that displays your external profile. This will contain specific fields only the public can see during a general search. Your ADR Organisation will have marked particular fields on your profile to be viewable to the public and editable by you. This guide will show you how to upload a new or overwrite your existing profile photo. Log in to Immediation and navigate to "Panel" on the right side of the menu.Few readers
Paying your Panel Invoice
  • How to pay for your Panel Invoice via Credit Card
    This guide explains how to pay for the panel invoice sent to you for annual (semi-annual) fees by your Alternative Dispute Resolution (ADR) Organization via credit card. This fee is charged annually or semi-annually to be part of a panel of an ADR Organization. It can also include invoices an ADR Organization sends you for once-off fees for value-added services. These invoices were sent to you and are not associated with any disputes or cases.Some readers
Electronic Signatures
  • How to create an electronically signable document
    This guide show you how to make a PDF document from the document repository electronically signable. Your platform enables you to create and sign through electronic signatures through DocuSign. In the platform, you can use the templated settlement agreement or co-draft document created during a web conference or import your document from within the document repository and send it for electronic signatures. These documents can be signed whether you are within a webSome readers

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