Matter Deleting Guide

This guide will provide a short introduction to help you learn how to delete matters on your platform.

The deletion of matters will expunge all items - correspondence, tasks, documents, conferences, and ranking - associated with the matter. It will be permanently deleted and not be recoverable. Before you delete a matter, you may want to consider closing it instead. This way, you are able to reopen it at a future date, retaining all information associated with the case. You can follow How to close a Matter as a guide on how to close a case.

How to Delete a Matter

1) Go and open the matter card of the case you would like to close. This example will open the following case, "Demo Claimant 1 vs. Ryan Respondent".



2) Scroll down the "Settings".



3) Scroll down to "Delete Dispute".



4) Enter the deletion confirmation code presented in the dialogue box.



5) To confirm deletion, a "Matter Deleted" pop-up will appear in the bottom left-hand corner.

Updated on: 12/06/2024